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GENDER: AN INFLUENCE FACTOR IN THE COLLABORATIVE WORK PROCESS IN COMPUTER-MEDIATED COMMUNICATION

César Collazos, Luis A. Guerrero, Mónica Llaña, John Oetzel

Abstract

Several studies indicate gender differences in the use of computers and in the areas of collaborative work. This paper presents the design of a software tool that allow us to capture information concerned with the group work and evaluate whether gender is a factor which influences the collaborative work process in computer-mediated interactions. We present an exploratory study of 10 groups of various gender compositions that used the software tool “Chase the Cheese.” The findings indicate that groups with women as the minority had a low index of collaboration compared to homogeneous groups and groups with women as the majority.

Keywords: Collaborative Systems, CSCW, Work Group, gender.