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ORGANIZATIONAL MEMORIES AS ELECTRONIC DISCUSSION BY-PRODUCTS

Natalia A. Romero, José A. Pino, Luis A. Guerrero

Departamento de Ciencias de la Computación
Universidad de Chile
Casilla 2777, Santiago, Chile
{nromero, jpino, luguerre}@dcc.uchile.cl

Abstract

An approach to develop Organizational Memory Systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are rich in informal knowledge, which is basic for a good Organizational Memory. The presentation is illustrated with a brief introduction to OMUSISCO, a software system based on the approach. OMUSISCO uses SISCO meeting preparation discussions as information source. A thesaurus is built to help users access knowledge. The system was tested with simple discussions but it should scale up well in real situations.

Keywords: Organizational Memory Systems, Premeetings, SISCO, Thesaurus.